Our contact details
Name: Cameron Elliott
Address: One, Strawberry Lane, Newcastle On Tyne, England, NE1 4BX
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details). We also store IP addresses for site security.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Service Functionality
Keeping your account secure
We use the information that you have given us in order to get you any necessary support.
We may share this information with your employer and or training provider (selected by you unless directly invited).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your email and identifier for up-to 6 months after your account is deleted. We will then dispose of your information by writing over the data numerous times.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICOā€™s address:
Information Commissionerā€™s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk